1 (800) 274-6627 Mon - Fri 8:00AM - 5:00PM 202 Wesley Street, Johnson City, TN 37601
1 (800) 274-6627 Mon - Fri 8:00AM - 5:00PM 202 Wesley Street, Johnson City, TN 37601
Number #1
Supplier in region
Family-Owned and Operated
Established in 1986
BBB Accredited
A+ Since 1990
Pay Bill

FAQ

What is your service area?

We serve approximately 200-mile radius from Johnson City, TN. We do occasionally travel further depending on the job. We also have shipped several awnings in the past.

How long does a fabric awning last?

Depending on the type of awning and specific material, an awning could generally last 10+ years with proper maintenance.

What colors are available?

There are a variety of colors to choose from depending on the type of awning. View our fabric selections here and our metal selections here.

How do I get an estimate?

Feel out the contact form or you may call our office. A salesman will contact you to set up an on-site consultation and provide a free, no obligation estimate!

If I have a limited height above my patio or deck, can I still have an awning?

Yes. If you have limited height above your patio or deck, an awning can be mounted on the roof with the use of specially designed roof mount brackets. Another option would be a freestanding awning. A salesman can discuss these options with you in more detail.

How do I clean my awning?

Keeping your awnings clean are the best way to extend their life. We recommend cleaning them once a year. However, awnings in higher traffic areas may need to be cleaned more often. Please click here for cleaning instructions specific to your type of fabric. We also offer a cleaning service if you would prefer our company to handle it for you. Please use the contact form or call our office for a free estimate.

Are awnings waterproof?

Most awning fabrics are water-repellent, not waterproof, but this will be determined by the customer’s specific fabric choice.

How long does the process take once I place an order?

All of our canopies are custom-made. Generally, an awning can be manufactured and installed in approximately 4 weeks. Of course, this depends on the time of year and size of the job. Summer is usually our busiest time of year, so it is not unusual for the lead time to run longer.

I’ve had my existing awning for years. The fabric looks worn out. What are my options?

We can replace the fabric on your existing awning to make it look new again even if it was manufactured by another company! We bring in your existing awning frame and pattern a new cover, ensuring a perfect fit.

Do you have awnings in stock?

No. All of our work is custom-made.

Can I use my retractable awning in the rain?

Retractable awnings are primarily used for the sun and should be retracted in the rain to prevent damage.

What other products/services do you offer?

In addition to awnings, signs, curtains, and shade sails, Omar provides an awning cleaning service, and awning repairs.